If you are like me, you’re probably trying to fit as many things into your day as possible. I love tips, services or websites that can help me become more efficient and productive, or that tell me exactly where my package is in real time so I can plan to be there for its arrival. (One of my favourites is the Dominos Online Pizza tracker, where you can see in real time exactly where your dinner is in the process of making its way to your door!)
Tracking packages – or pizzas – in real time is one way to get time back in your day, but what about printer service calls that have a more tangible impact on your time? There’s good news on this front, as Xerox recently launched Real-Time Service Call Tracking, which allows you to track the status of your service technician online and completely in real time.
All of the information you need about the status of your service call is at the tip of your fingers. Simply enter your device serial number and your postal code into our Real-Time Service Call Status websites to get up-to-date information including: service call scheduling, technician travel information, technician arrival on-site, service call completion, return visit scheduling or even whether your service call has been cancelled. The following websites are available to provide you with the real-time status of your service call today:
- For real-time service tracking in English for A3, including light production and production as well as a few higher-end A4 products: xerox.ca/repairstatus
- For real-time service tracking in French for A3, including light production and production as well as a few higher-end A4 products: xerox.com/etatdmservice
- For real-time service tracking for A4, desktop and Phaser devices: office.xerox.com/smart/RequestStatus/
With access to this real-time information, you can confidently plan your day without wondering when your technician will arrive. This is just another example of how Xerox continually brings innovation that improves your productivity and your experience.
Life’s too busy to wait …
Want to be more productive…
4 Steps to Increase Productivity
Source:: xerox news